Support
Email us at support@audiomirror.dev. We usually reply within 2 business days. Please include your iPhone model, iOS version, macOS version and Ableton Live version.
FAQ
| Problem | What to do |
|---|---|
| The app can't find my Mac | Make sure iPhone and Mac are on the same Wi-Fi network, that the app has Local Network access (iOS Settings → Privacy & Security → Local Network) and that the Mac firewall allows AudioMirror Bridge. |
| The plugin says Bridge not running | Reinstall the Mac software or restart your Mac: the Bridge starts automatically at login. |
| The app says plugin idle | Ableton isn't processing audio: check that the audio engine is on and the plugin isn't bypassed. |
| Sync Degraded | The Wi-Fi is congested: move closer to the router and use a 5 GHz network. |
| Audio and video slightly out of sync | Run Settings → Calibrate with microphone with music playing through your monitors. |
| Restore AudioMirror Pro | Settings → Restore purchases, with the Apple ID you used to buy it. |
| Change your ad consent | Settings → Ad privacy choices. |
Refunds
Purchases are handled by Apple: you can request a refund at reportaproblem.apple.com.